7u766 Privacy Policy —
Your Information Is Our Responsibility
This policy provides a complete description of how your personal information is collected, used, and kept secure.
1 Introduction & Scope
The 7u766 platform provides online casino, sports betting, and live gaming services in Bangladesh. We place the highest importance on the privacy of our users. This Privacy Policy ("Policy") describes how 7u766 collects, processes, stores, and protects your information when you use our website, mobile services, and associated platforms.
This Policy applies to all registered users, guest visitors, and anyone using our services on our website. By using 7u766's website or services, you are considered to have agreed to the terms of this Policy. If you object to any part of this Policy, please refrain from using our services.
2 What Information We Collect
Various types of information are collected to provide services on the 7u766 platform. The types of information and how they are collected are described below:
2.1 Information You Provide Directly
Information you provide directly during account registration and use includes:
- Full name, date of birth, and information required for identity verification
- Email address and mobile number (for contact purposes)
- Account password (stored in encrypted form)
- Payment-related information — relevant account details for bKash, Nagad, Rocket, or bank transfers
- Documents uploaded for identity verification (KYC), such as national ID card or passport details
2.2 Automatically Collected Information
When you visit or use our platform, the following information may be collected automatically:
- IP address, browser type and version
- Operating system and device type
- Date, time, and duration of visit
- Page visit sequence (navigation log)
- Cookie and session data (see details below)
- Referral source — the website or link you came from
2.3 Gaming and Transaction Information
Information related to playing games, betting, and financial transactions on the platform, such as:
- Deposit and withdrawal history and amounts
- Game play history and betting activity
- Bonus usage and promotional participation records
- VIP level and loyalty points information
- Customer support contact records
3 Purpose of Information Use
7u766 uses collected information only for legitimate and necessary purposes. The main purposes for which we use information are as follows:
3.1 Service Delivery and Operations
- Creating, verifying, and managing your account
- Accepting deposits, processing withdrawals, and completing financial transactions
- Providing bonuses and promotions and ensuring VIP benefits
- Ensuring uninterrupted connectivity and functionality of gaming services
3.2 Security and Fraud Prevention
- Detecting and preventing unauthorized access to accounts
- Conducting identity verification (KYC) in compliance with anti-money laundering (AML) rules
- Detecting fraudulent transactions and unusual activity
- Ensuring the cybersecurity of the platform
3.3 Communication and Support
- Sending important notifications regarding your account or transactions
- Providing customer support via 24/7 live chat and email
- Informing you about relevant promotional offers (with your consent)
- Providing responsible gaming information and support
3.4 Service Improvement and Analytics
- Reviewing platform performance to improve user experience
- Identifying and resolving technical issues
- Analyzing gaming trends to plan new games and services
4 Information Sharing and Disclosure
7u766 is committed to protecting the confidentiality of your information. We do not share your information with third parties except in the following limited circumstances:
4.1 Service Provider Partners
Operating the platform may require working with certain trusted third-party service providers, such as payment processors (bKash, Nagad, Rocket, bank transfers), game content providers, and technology service suppliers. These partners receive only the information necessary to provide their contracted services and are required to comply with our privacy standards.
4.2 Legal Requirements
Information may be disclosed to fulfill legal obligations, comply with court orders, or respond to legitimate requests from regulatory authorities. In such cases, we aim to disclose the minimum information necessary.
4.3 Security and Fraud Prevention
Information may be shared with relevant authorities to prevent fraudulent activity, money laundering, or other criminal conduct.
4.4 Business Changes
In the event of a business merger, acquisition, or asset transfer, user information may be transferred. In such cases, the new party will be required to comply with privacy standards equivalent to this Policy.
5 Cookies and Tracking Technologies
Cookies and similar tracking technologies are used on the 7u766 website. Cookies are small text files stored in your browser or on your device.
5.1 Essential Cookies
These cookies are necessary for the basic functionality of the website — maintaining your session, storing login state, and managing security tokens. Disabling them may prevent the site from working correctly.
5.2 Functional Cookies
These store your preferences, language settings, and personalized experience. They are optional and can be managed from your browser settings.
5.3 Analytics Cookies
These are used to analyze user behavior and improve services. This data is generally processed in aggregated form and does not directly identify you.
Most cookies can be rejected or deleted by changing your browser settings. Please note, however, that disabling certain cookies may limit some features of the platform.
6 Data Security Measures
7u766 uses industry-standard technical and administrative measures to protect your information. The key features of our security framework are:
- SSL Encryption: All data transferred between your browser and our servers is secured by SSL/TLS technology. A padlock icon in the address bar means the connection is secure.
- Encrypted Data Storage: Passwords and sensitive information are stored in encrypted form — no staff member can view them in plain text.
- Access Controls: Only authorized staff can access the information they need, and every access is recorded in a log.
- Security Testing: Regular security audits and vulnerability assessments are conducted to identify and address potential risks.
- Data Backups: Secure, encrypted backups are maintained on a regular basis.
7 Data Retention Period
7u766 retains your information only for as long as necessary. The retention period depends on the type and purpose of the information:
- Account Information: For as long as the account is active, and for a specified period after closure in accordance with legal and regulatory requirements.
- Financial Transaction Records: Long-term retention may be required in accordance with financial regulations.
- Identity Verification Documents (KYC): Retained for a specified period in compliance with regulatory guidelines.
- Log Files and Session Data: Retained for a limited period for security and troubleshooting purposes.
- Customer Support Records: Retained for as long as necessary for future support.
Once the retention period has ended or the data is no longer needed, it is securely deleted or anonymized.
8 Your Rights and Controls
7u766 believes you have rights over your own data. As a user of our platform, you enjoy the following rights:
8.1 Right to Access and Review Information
You may request to know what information we hold about you. We will provide that information within a reasonable time.
8.2 Right to Correct Information
If any of your information is inaccurate or incomplete, you may request a correction. Many details can be updated directly from your account settings.
8.3 Right to Request Deletion of Information
In certain circumstances, you may request that your information be deleted. However, we may be required to retain some information for legal obligations, dispute resolution, or financial record purposes.
8.4 Right to Opt Out of Marketing Communications
If you wish to stop receiving promotional emails or notifications, you can opt out at any time — every marketing email will include this option, or you can notify our support team directly.
8.5 How to Exercise Your Rights
To exercise any of the above rights or for any questions regarding data privacy, please contact us:
Live Chat: Log in to the site and contact us directly 24/7
Language: Support is available in both Bengali and English
After receiving your request, we will respond as quickly as possible and take the necessary steps following identity verification.
9 Protection of Minors
7u766 is a service for adults (21+). We do not knowingly collect information from anyone under 21 years of age. If a minor has accidentally registered on our platform, please contact us — we will immediately delete the relevant account and information.
Age verification measures are in place at registration, and the identity verification (KYC) process is applied in cases of suspicion.
10 Third-Party Links and Services
Our platform may contain links to third-party websites or game content. These third parties have their own privacy policies, and 7u766 is not responsible for their information practices. You are advised to read the policies of third-party services before using them.
In particular, game providers including Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft operate under their own terms of service and privacy policies.
11 Policy Changes and Updates
7u766 reserves the right to update this Privacy Policy as needed. When changes are made:
- The update date at the top of this page will be changed
- A notification may be sent to your registered email for significant changes
- A notice about notable changes may be shown when you log in to the platform
Continued use of the platform after changes are made will be considered acceptance of the updated Policy. You are advised to visit this page regularly to stay up to date with the latest Policy.
12 Contact & Complaint Resolution
If you have any questions, concerns, or complaints about this privacy policy, please contact us. 7u766's customer support team is available 24/7 in both Bengali and English:
- Email: [email protected]
- Live Chat: Log in to the site and start directly — the fastest way to reach us
We take your privacy concerns seriously and will try to resolve them as quickly as possible. Use of this platform is at your own discretion — it is your responsibility to comply with local laws.
More Information & Support
Read our other policies or contact our support team directly.